Your privacy matters to us. This policy explains what personal information we collect on the BonusOut website (bonusout-ca.com), why we collect it, who may see it, how long we keep it and what you can do if you have a question or a concern.

This policy applies only to our activities on bonusout-ca.com. It does not apply to information collected offline or through other channels. We aim to handle personal information in line with the federal Personal Information Protection and Electronic Documents Act (PIPEDA) and, where they apply, the private-sector privacy laws of Alberta, British Columbia and Quebec. This page is general information about how we handle personal information and is not legal advice.

Who is responsible

BonusOut operates bonusout-ca.com and is responsible for the personal information described in this policy. Our privacy contact is the person who answers privacy questions and handles requests for BonusOut. You can reach them at info@bonusout-ca.com or through our contact page.

BonusOut is an information website. We do not run gambling games and we do not take payments, so we never ask you for card details, bank details or identity documents.

Personal information we collect

Personal information is information about an identifiable individual. If something could identify you, on its own or combined with other details, we treat it as personal information.

Information you give us

  • Messages: your name, email address, the content of your message and any attachments, when you contact us by email or through a form.
  • Newsletter details: your email address, if you subscribe to our newsletter.

We will tell you what we need and why when we ask. You do not have to give us personal information to read the website.

Information collected automatically

  • Technical data: your IP address, browser type and version, device type, the date and time of your visit, the pages you view and the page you came from. Most web hosts keep this kind of information in log files.
  • Cookie data: your preferences, the pages you visit and information about your device, as described in the Cookies and similar technologies section.

Why we use it

We use personal information only for the purposes below, or for a purpose we explain when we ask for it:

  • Operating and securing the website: keeping pages available, fixing faults and protecting the site from misuse.
  • Understanding how the website is used: measuring traffic and improving our guides.
  • Answering your questions: replying to your message and keeping a record of the conversation.
  • Sending updates: newsletters or similar messages, only where you have asked for them.
  • Advertising and affiliate tracking: recording whether you arrived through, or followed a link to, a partner site so that the partner can be credited correctly.

We do not sell your personal information.

Where a tool on the website needs your consent, such as analytics or advertising cookies, we ask for it before the tool runs. If you decline, the website still works.

You can withdraw your consent at any time, subject to legal or contractual restrictions, by changing your cookie choices, adjusting your browser settings or emailing info@bonusout-ca.com. Withdrawing consent does not affect anything we did with your information before you withdrew it.

If you subscribe to our newsletter, Canada’s anti-spam legislation (CASL) requires us to have your consent before we send you commercial emails. Every message must say who it is from and include a way to unsubscribe, and an unsubscribe request must be acted on within 10 business days. You can unsubscribe at any time using the link in any message.

Cookies and similar technologies

What cookies are

Cookies are small files stored on your device. Websites use them to keep pages working, to remember your preferences and to measure how a site is used. We may also use similar technologies, such as web beacons (small, invisible images on a web page or in an email).

Cookies we may use

  • Essential cookies: keep the website working and secure and remember your cookie choices.
  • Analytics cookies: show us which pages are visited and for how long, so that we can improve our content. We may use tools such as Google Analytics for this.
  • Form and newsletter cookies: remember details you enter in a form or whether you have subscribed.
  • Advertising and affiliate cookies: let a partner see that you came from our website so that the partner can credit us correctly.

Third-party cookies

Some cookies are set by other companies, such as analytics providers, advertising networks and affiliate partners. We cannot access or control them. These companies may receive your IP address and information about your device directly from your browser. Each has its own privacy policy that explains what it does with that information, and some let you opt out of their tracking.

How to manage cookies

You can refuse non-essential cookies through our cookie choices where they are offered, or block and delete cookies in your browser settings. Your browser’s help pages explain how. Blocking cookies may stop parts of this and other websites from working properly.

Who we share it with

We share personal information only where it is needed to run the website or where the law requires it. This may include:

  • our web hosting and technical support providers
  • analytics providers
  • advertising and affiliate partners and their networks
  • our newsletter delivery provider, if we send one
  • government agencies, regulators or courts, where we are legally required to provide information

Service providers may use the information only for the services they supply to us. Advertising and affiliate partners may also use it for their own tracking and reporting.

Information held outside Canada

Some of the companies described above, such as analytics and advertising providers, may store or process information outside Canada. Information held in another country is subject to that country’s laws, and courts and government agencies there may be able to access it. We do not control where those providers keep their data. Where we choose a provider, we look for one that provides a comparable level of protection.

How long we keep it

We keep personal information only for as long as we need it for the purposes in this policy or as long as the law requires. In general:

  • Technical and log data: for a limited period, then deleted or anonymized.
  • Analytics data and cookies: for the period set in each tool.
  • Emails and other correspondence: for as long as needed to deal with your question and any follow-up.
  • Newsletter details: until you unsubscribe.

When we no longer need information, we delete it or remove anything that could identify you.

How we protect it

We take reasonable steps to protect personal information from loss, theft and unauthorized access. No website or online service can be completely secure. If there is a breach that the law requires us to report, we will notify you and the relevant privacy authority.

Your rights

You can ask us:

  • for access, to tell you what personal information we hold about you and how we use it, and to give you a copy
  • to correct it, if it is inaccurate, out of date or incomplete
  • to delete it or stop using it, for example to stop sending you newsletters, or to delete information we no longer need
  • to explain our practices, and to look into any concern about how we handle your information

Email info@bonusout-ca.com with your request. We may need to confirm who you are before we act on it. The law sets time limits for responding to access requests, and we will follow them. If we cannot do what you ask, we will tell you why.

Depending on where you live, provincial law may give you further rights. Quebec law, for example, includes a right to ask for the computerized personal information an organization collected from you in a structured, commonly used technological format.

Complaints

If you think we have mishandled your personal information, please write to us first at info@bonusout-ca.com. We will look into it and reply to you. The Office of the Privacy Commissioner of Canada encourages people to try to resolve a concern with the organization first, but you do not have to.

If we cannot resolve it, you can complain to a privacy authority. Which one is right depends on where you live and what the complaint is about:

  • Office of the Privacy Commissioner of Canada (OPC): handles complaints under PIPEDA. You can file a complaint about a business online. The OPC does not charge a fee, and you do not need a lawyer.
  • Office of the Information and Privacy Commissioner of Alberta: oversees Alberta’s Personal Information Protection Act and investigates complaints.
  • Office of the Information and Privacy Commissioner for British Columbia: handles complaints under B.C.’s Personal Information Protection Act. The office generally expects you to raise the concern with the organization first. See how to make a complaint.
  • Commission d’accès à l’information du Québec: handles complaints under Quebec’s Act respecting the protection of personal information in the private sector.

Children

bonusout-ca.com is for adults who are old enough to gamble in their province. The minimum age differs by province; see our guide to the gambling age by province. We do not knowingly collect personal information from anyone below that age, and we do not knowingly track children.

If you believe a child has given us personal information, email info@bonusout-ca.com and we will remove it.

BonusOut may link to government agencies, support services and other third-party websites, and some links may be affiliate links. We are not responsible for those websites, their content or how they handle personal information. Once you follow a link, that website’s own privacy policy applies. You can read how we are funded on our How we make money page.

Changes to this policy

We may update this policy, for example when the tools we use or the law change. The current version is always on this page, with the date it was last updated shown below.

If you have a question about this page, email info@bonusout-ca.com.

Gambling age varies by province (19 in Ontario and 18 in Alberta, for example). Gambling can be addictive. If it is affecting you or someone close to you, see Responsible gambling and where to get help.

Last updated October 6, 2026